Turn your guest WiFi into a customer growth platform.
GuestConnect helps restaurants and customer-facing businesses offer seamless guest WiFi while building valuable customer relationships through consent-based marketing, feedback, promotions and actionable analytics.
Turn customer visits into measurable business value.
GuestConnect helps businesses move beyond simply offering free WiFi. Every customer connection can become an opportunity to learn, engage and encourage repeat business.
Grow Your Customer Database
Build a structured database of customers who connect through your guest WiFi, including branch and consent information.
Encourage Repeat Visits
Stay connected with customers after they leave through promotions, WhatsApp, Email and SMS campaigns.
Capture Customer Feedback
Understand the customer experience and identify service problems before they become bigger issues.
Run Targeted Campaigns
Reach opted-in customers with relevant promotions using multiple communication channels from one platform.
Measure Performance
Track visitor activity, customer ratings, branch performance and management trends through clear reporting.
Manage Multiple Locations
Compare branches while keeping customer engagement, feedback and reporting inside one central platform.
More than guest WiFi.
GuestConnect turns a basic customer WiFi service into a complete engagement platform that helps businesses understand, communicate with and retain their customers.
Smart Guest WiFi
Give customers controlled guest internet access through a branded registration and captive portal experience.
Customer Database
Build a structured customer database with branch, contact and consent information collected during the WiFi journey.
Promotions
Display relevant promotions directly within the guest WiFi journey and connect customers to current offers.
Multi-Channel Marketing
Reach opted-in customers using WhatsApp, Email and SMS from one campaign management environment.
Feedback Management
Collect customer ratings, identify low-rating cases and give management a clear workflow for follow-up.
Reports & Analytics
Understand visitor activity, branch performance, customer satisfaction and marketing engagement through management reporting.
A simple experience for customers.
GuestConnect works behind the scenes while keeping the guest WiFi experience simple, quick and useful.
Join Guest WiFi
The customer connects to the business guest wireless network.
GuestConnect Opens
The branded captive portal welcomes the customer and requests the required registration information.
Register & Engage
The customer can submit feedback, view promotions and choose whether to receive future marketing communication.
Internet Access
GuestConnect completes the authorized WiFi login and the customer continues online.
Reach customers across the channels they use.
GuestConnect helps businesses communicate with consented customers through multiple marketing channels without managing separate customer lists.
Send approved WhatsApp campaigns and track delivery progress including sent, delivered and read statuses.
Communicate promotions, announcements and customer updates through branded email campaigns.
SMS
Reach customers directly by SMS for concise, high-visibility promotional communication.
Know what your customers are experiencing.
GuestConnect combines customer feedback with operational reporting so managers can identify trends, respond to service issues and make better decisions.
Built around real customer-facing operations.
Practical technology built for real businesses.
GuestConnect is being developed and piloted in a real restaurant environment in Cape Town, South Africa. That hands-on operational experience helps shape the platform around the challenges businesses actually face — from customer WiFi access and marketing consent to service feedback, promotions and management reporting.
Turn everyday customer visits into long-term value.
GuestConnect helps businesses create a better guest experience while building stronger customer relationships.
Build a valuable customer audience
Convert anonymous WiFi users into structured customer relationships with appropriate consent.
Encourage repeat business
Use promotions and customer communication to remain connected after the customer leaves the store.
Improve service quality
Catch low ratings early and give management a clear system for resolving customer issues.
Support multiple branches
View customer and performance data by location while maintaining one central GuestConnect platform.
A GuestConnect package for every stage of growth.
Choose the package that fits your business today and upgrade as you grow. Professional installation, configuration, commissioning and initial handover are included with every package.
GuestConnect Starter
Ideal for a single small restaurant, café, salon, office or waiting area.
- Branded Guest WiFi landing page
- Customer registration and consent capture
- Time-controlled guest internet access
- Customer database
- Promotions and announcements
- Basic feedback collection
- Single-site deployment
- Initial staff handover
GuestConnect Business
For businesses that want guest WiFi, customer engagement and marketing in one platform.
- Everything in Starter
- WhatsApp marketing campaigns
- Email marketing campaigns
- SMS marketing campaigns
- Advanced feedback management
- Campaign delivery and engagement reporting
- Reports and analytics dashboard
- Multi-access-point support where required
- Launch testing and staff training
GuestConnect Enterprise
For multi-branch groups, larger venues and organisations needing a scalable deployment.
- Everything in Business
- Multi-branch management
- Centralised customer engagement
- Branch-level reporting and filtering
- Multi-AP and managed network design
- VLAN-ready deployment where required
- Customer-specific rollout blueprint
- Priority deployment planning
- Technical handover documentation
Hardware, internet service and third-party messaging charges are quoted separately according to site requirements. Installation includes the GuestConnect platform setup, network configuration, commissioning and handover.
Ready to make your guest WiFi work harder for your business?
GuestConnect brings WiFi access, customer engagement, feedback, marketing and management reporting into one connected platform.